Privacy Policy

This notice explains how Plumb It All Ltd uses information supplied through this website.

Your enquiries

When you contact us, we use your name, contact details, postcode, budget and message to respond and discuss the bathroom services you have requested. Sending an enquiry does not subscribe you to marketing.

Where information is held

Enquiries are stored in the website database with access restricted to authorised administrators. An email notification is sent to our team. Our website hosting and email providers process information needed to operate these services.

Retention and security

The current retention arrangements for website enquiry records are shown below. Records retained separately in email or customer systems are managed separately. We use restricted access and technical safeguards to protect the website.

Enquiries submitted through the current form are stored privately in WordPress until an administrator deletes them. Automatic deletion is not currently configured for these records.

A short-lived keyed hash of a connection address is used to limit repeated form submissions. It expires after ten minutes; the form does not save raw IP addresses, advertising click identifiers or campaign tags with your enquiry.

Tracking and cookies

This version of the theme does not include advertising pixels, analytics or server-side advertising conversion calls. See the cookie policy for information about essential website functionality. Any later tracking integration must be reflected in these notices and configured to respect visitors’ choices.

Contact us about your information

Contact us to ask about the information we hold, request a correction or deletion, or raise a concern about its use. You can also contact the UK Information Commissioner’s Office at ico.org.uk.