Introduction

Welcome to Plumbitall.com ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, https://www.plumbitall.co.uk.

Information We Collect

When you visit or interact with our website, we may collect the following types of information:

• Personal Information:
  • Name
  • Email address
  • Billing and shipping address
  • Phone number
• Non-Personal Information:
  • IP address
  • Browser type and version
  • Pages you visit on our website
  • Time and date of your visit
  • Device information
• Payment Information: Payment details are processed securely through third-party payment processors and are not stored on our servers.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you about your orders, inquiries, and updates.
• Improve our website and customer experience.
• Comply with legal obligations.
• Send promotional offers, if you have opted in to receive them.

Legal Basis for Processing Your Data

We process your personal information under the following legal bases:

• Contractual Obligation: To fulfill and deliver your orders.
• Consent: When you opt-in for marketing communications.
• Legitimate Interests: To improve our website and ensure its security.
• Legal Compliance: To meet applicable laws and regulations.

Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences.
• Analyze website performance and usage.
• Deliver targeted advertising.

You can manage your cookie preferences through your browser settings.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party vendors who help us operate our website, process payments, or deliver orders.
• Legal Authorities: If required by law or to protect our rights and property.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request corrections to your data.
• Request deletion of your data.
• Restrict processing of your data.
• Object to the processing of your data.
• Data portability.
• Withdraw consent for marketing communications.

To exercise these rights, please contact us at info@plumbitall.com.co.uk.

Security Measures

We implement technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing your data.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@plumbitall.com
• Address: 490 Gorton Road, Reddish Stockport SK6 5PP

Effective Date: 12 December 2024